Our customers, those having already sold to us, are increasingly reporting very rude or even aggressive behaviour on the part of some of our competitors.
This is alien to us! Our (northern) German employees are serious, polite and courteous and will never press or harangue.
We were also informed that certain competitors did not keep their promises and agreements. For example, contracts partly concluded by email are not adhered to or vehicles already purchased are simply not collected.
And it is also in our interests to help you avoid being hoodwinked by any robbers or dubious free riders – where a cursory look at the imprint in the respective Internet page simply may not suffice.
We commit ourselves to ensuring each of our work steps is transparent for you and to take each step only with your consent.
This means that for the remainder of the process, we arrange a viewing appointment following a telephone conversation between you and our shopping team member. One of our friendly North German sales representatives will come and examine your vehicle and provided agreement is reached, a binding purchase contract can now be concluded.
Naturally, the agreed deposit will be paid out immediately by our sales representatives in cash. At the same time, we will join you in coordinating all further proceedings.
As a general rule, we normally arrange another appointment with you at this time, at which one of our pick-up drivers will come to pick up your camper van and then either pay the remaining purchase amount to you directly or, if desired, take you to your house bank for payment and only then do you hand over your vehicle to him/her.